How to Pass on Work (Without Saying No)

If you’re a painting contractor, it’s always better to have too much work than to have too little. But “catching up” by scheduling 55-hour weeks isn’t much fun either.  This is the second of three articles providing techniques to balance your workload and make every...

Exceeding Customers’ Expectations (without Exceeding their Needs)

If you’re a painting contractor, it’s always better to have too much work than to have too little. But “catching up” by scheduling 55-hour weeks isn’t much fun either.  This is the first of three articles providing techniques to balance your workload and make every...