Exceeding Customers’ Expectations (without Exceeding their Needs)

If you’re a painting contractor, it’s always better to have too much work than to have too little. But “catching up” by scheduling 55-hour weeks isn’t much fun either.  This is the first of three articles providing techniques to balance your workload and make every...

Having a Performance Conversation with a House Painting Employee

Nobody wants drama between team members.  It’s bad for morale. It’s bad for productivity. And it will ultimately lead to lower customer satisfaction, especially when the customer’s home is your workplace.  Because conversations about an employee’s sub-par...

Why A Website is Critical for Painting Contractors in 2021

The world’s first website celebrates its 30th birthday this summer.  Since then, websites have become very important to the success of small businesses.  And despite there being many ways to reach potential customers on the web, it’s still critical for any small...

How House Painters Schedule for Success

A recent poll by American Painting Contractor magazine asked painting contractors about their biggest business challenges.  This is the last of three blogs addressing the most reported challenges. In the painting contractor business, time is money – and unscheduled...

Painting Contractors: Don’t Miss the Easy Opportunities

Several months ago, I had one of those once-in-a-lifetime experiences.  During a nasty storm, I watched as a (thankfully small) tornado spawned in the cul-de-sac just outside of my house.  I was also extremely lucky; while several roofs and cars in the neighborhood...